📢 Job Vacancy: Account Manager 📍 Location: Amman, Jordan 🏢 About MyThings : MyThings is an online delivery, pi

📢 Job Vacancy: Account Manager 📍 Location: Amman, Jordan 🏢 About MyThings : MyThings is an online delivery, pick-up, and dine-in application that offers a wide range of categories, including restaurants, supermarkets, cosmetics, electronics, pharmacies, gift shops, and more. With just a few taps on their mobile phones, consumers can access the products and services they need. MyThings has developed three applications: Customer, Admin, and Driver, creating a fully automated platform that streamlines operations and enhances our partners' experience. Additionally, MyThings helps vendors increase their sales while providing customers with a comprehensive range of products and services. 💼 Description : As an Account Manager, you will be responsible for managing and growing client accounts, understanding their business needs, and providing tailored solutions. You will work closely with cross-functional teams to ensure seamless delivery of services, help clients achieve their goals, and identify opportunities for upselling and cross-selling. The ideal candidate is a proactive, client-focused individual with strong communication and problem-solving skills. 🎯 Key Responsibilities : * Build and maintain strong, long-lasting relationships with clients and act as their main point of contact. * Understand clients' business goals and objectives to provide customized solutions that add value. * Develop and execute account plans to ensure client satisfaction and drive business growth. * Monitor client account performance and provide regular updates, ensuring deliverables meet or exceed expectations. * Collaborate with internal teams, including Sales, Marketing, and Customer Service, to ensure smooth service delivery. * Identify opportunities for upselling, cross-selling, and expanding service offerings to existing clients. * Address and resolve client issues or concerns promptly, ensuring high levels of client satisfaction. * Track and report key account metrics and prepare performance reports for clients. * Assist with contract renewals and negotiate terms with clients when necessary. * Stay informed about industry trends and competitor activities to provide proactive advice to clients. 🎓 Qualifications : * Bachelor's degree in Business, Marketing, or a related field. * 2–5 years of experience in Account Management, Client Relations, or a similar role. * Must have a personal car. * Proven track record of managing client relationships and driving business growth. * Strong communication, negotiation, and interpersonal skills. * Ability to work independently as well as part of a team. * Excellent organizational skills and attention to detail. * Proficiency in CRM software and Microsoft Office Suite (Excel, Word, etc.). * A results-driven attitude with the ability to handle multiple accounts and meet deadlines. 📩 How to Apply Interested candidates are invited to submit their updated CV to: https://lnkd.in/dzbtGERG