Customer Service Agent Job Responsibilities • Communicate with customers via phone, email, online chat, or in

Customer Service Agent Job Responsibilities • Communicate with customers via phone, email, online chat, or in person to provide support and product/service information. • Receive, process, and enter orders for new or additional products and services accurately. • Handle customer inquiries and complaints efficiently; escalate complex issues to the appropriate department or specialist when necessary. • Ensure timely and effective resolution of customer concerns to maintain high customer satisfaction. • Maintain accurate customer records, including details of interactions, inquiries, complaints, and resolutions. • Perform additional tasks and responsibilities as assigned by management. Job Qualifications • A high school diploma or equivalent is required. • Previous customer service experience is required. • Strong verbal and written communication skills with excellent active listening abilities. • Customer-focused mindset with strong problem-solving and conflict resolution skills. • Proficiency in computer applications and the ability to quickly learn new systems and software. • Ability to sit for extended periods while working at a desk and using a computer. Please apply through the following link: